Privacy policy-Quags Dryer Vent Cleaning, LLC
Effective Date: October 3, 2025

Quags Dryer Vent Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you provide your phone number or other personal information for SMS communications.

1. Information We Collect
When you interact with us via our website, in-person, or by phone, we may collect:

  • Phone numbers for SMS communications.

  • Name and email address (if voluntarily provided).

  • Service information such as appointment details or service preferences.

2. How We Use Your Information
We use your personal information to:

  • Send appointment reminders and confirmations via SMS.

  • Send “on our way” notifications.

  • Respond to quote inquiries via SMS.

  • Reply to messages you send us.

  • Improve our services and customer experience.

3. Consent and Opt-In
By providing your phone number to us—either verbally, via our website contact form by checking the opt-in box—you explicitly consent to receive SMS messages from Quags Dryer Vent Cleaning. Messages may include appointment reminders, on-the-way notifications, quote responses, and replies to your messages.

You may opt-out at any time by replying “STOP” to any SMS message or contacting us directly at 860-996-2240 or quagsdryerventcleaning@gmail.com. After opting out, you will no longer receive SMS messages from us.

4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information:

  • With third-party service providers who assist with SMS messaging or appointment scheduling.

  • If required by law or to protect our rights, property, or safety.

5. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or fulfill the purposes described in this policy.

7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at 860-996-2240 or quagsdryerventcleaning@gmail.com.

8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to our website or notification via SMS.

Contact Us
If you have questions about this Privacy Policy, please contact us:

  • Phone: 860-996-2240

  • Email: quagsdryerventcleaning@gmail.com

  • Address: 23 Tall Timbers Dr, Farmington, CT 06032